RateMyFace AI Support
We’re here to help. Email tqtechofficial@gmail.com — we usually reply within 1–2 business days. Please include your device model and iOS version.
Common questions
My rating failed or keeps loading
Check your internet connection and try again. Make sure the front photo shows one face looking at the camera and the side photo is a true side profile.
It says no face was found
Use a brighter photo taken at arm’s length, remove sunglasses or hats, and make sure your whole face is in the frame. Photo tips for a fair rating →
How do I restore my Premium subscription?
Open Settings in the app and tap Restore Purchases while signed in with the Apple ID you used to subscribe.
How do I cancel my subscription?
Open the Settings app on your iPhone, tap your name, then Subscriptions, choose RateMyFace AI and tap Cancel Subscription.
How do I get a refund?
Refunds are handled by Apple. Request one at reportaproblem.apple.com.
How do I delete my data?
Delete ratings in the Progress tab, or delete the app to remove all local data. Email us to remove data linked to your hashed device ID. Privacy Policy →